Ecommerce digital marketing agency
We are an ecommerce digital marketing agency that helps businesses thrive in the online retail space.
We’re a digital marketing agency specialising in e-commerce acceleration, lead generation, brand positioning and communications. Partnering with our clients, we bring multidisciplinary specialists together to identify opportunities, plan, craft, report, optimise and repeat. Everyday we strive to be a collective unit that embraces the creative use of technology to connect a brand with their customers.
We grow your revenue by building best-in-class e-commerce platforms and fuelling them through smart, creative digital marketing that works beyond the checkout. We know how difficult it can be to choose the best strategy between the different types of digital marketing used today.
What is e-commerce marketing? What is it and how does it compare to practices such as social media, content, search engines and email marketing? Our consultancy services know how to understand ecommerce businesses and drive performance.
We create customs ecommerce store that fits your needs
Crafting a holistic customer experience
If you’re an established retailer, your eCommerce offering is probably just one of your store fronts. Whether through Shopify, WordPress or another platform, it’s crucial that your eCommerce experience aligns with both your physical retail experience as well as your brand.
So rather than focussing solely on the digital journey, we design customer experiences based on an in-depth understanding of your customer, the role your brand plays in their lives, and their total retail experience. This holistic approach ensures we don’t just build short term revenue, but also long-term brand equity.
An intuitive eCommerce platform
We use Shopify and Shopify Plus to develop, grow and manage digital commerce experiences for leading brands and large-scale online retailers. From research and wireframing through to UX UI, development, and UAT. We're specialists in designing digital experiences your customers will love and iterating on these to optimise conversion rates and drive performance ongoing.
A customised digital marketing solution
We don’t use templates, we craft custom digital marketing solutions to match your needs. This customisation extends past the external look and feel. Our unique approach provides your business with the full range of management tools and insights you need to continually optimise and discover new opportunities.
Ecommerce marketing strategy
With almost 10 years' experience in creating ecommerce websites and online shopping experiences, our team can help you make your business thrive.
Together we define the best ways to reach your target audience and implement ecommerce strategies to achieve your sales goals.
We specialise in ecommerce SEO service and content marketing to boost your search engine rankings. We also target your audience on the media where they are with social media campaigns and search engine marketing.
UX / UI services: Providing a seamless browsing experience
Once you've brought a potential customer to your website, it's a question of guiding them seamlessly along the buying path. Our team of UX/UI consultants can help you create an intuitive user experience and a pleasant shopping experience.
When it comes to e-commerce, every element integrated into your browsing experience needs to be thought through in order to analyse the potential impact it may have on the buying experience. Let us guide you through this phase, which requires the experience of professionals
Learning from your customers
Customer needs and expectations change over time, so we encourage businesses to keep their finger on the pulse by regularly seeking customer feedback and suggestions.
This can also be a great way to establish trust between a business and its consumers. Sending out occasional surveys to your customer base with a specific set of questions related to your product offerings, website functionality, customer service and more can provide valuable insights for a business.
Collecting and then using data from customers to adapt your ecommerce strategy can see businesses better manage customer needs and expectations and develop a strong B2C relationship.
Dynamic retargeting
Remarketing allows you to show ads to people who have previously visited your website or used your mobile app. Dynamic remarketing takes this a step further, letting you show previous visitors ads that contain products and services they viewed on your site.
With messages tailored to your audience, dynamic remarketing helps you build leads and sales by bringing previous visitors back to your site to complete what they started.
Google Ads can then predict which dynamic ad is likely to perform best for the person, placement and platform where the ad will show, maximizing the likelyhood of the customer completing the sale.
Capabilities.
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